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Consumer Alert

Beware of Wolves in Sheep's Clothing

Don't be fooled by “would-be” service and sales people appearing at your door without an appointment. CastleRock Security only dispatches Authorized Service Technicians to your home, or business, with a prior appointment having been established.

Always ask for your service technician’s CastleRock Credentials or a copy of a CastleRock work order. If you are ever in doubt:

  1. Do not let the service or sales person in your home.
  2. Contact CastleRock to verify the authenticity of the service or sales person at your door.
  3. If you ever feel in danger, call 911 immediately.

Don't become a victim. Do not allow uninvited guests into your home, despite how sincere and honest they may appear. And never provide your security codes or alarm information to anyone you do not know or trust.

Call 800-705-7681 with any questions you may have regarding your CastleRock Security alarm account.