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Frequently Asked Questions (FAQs)

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If you have questions, youíve come to the right place for answers. Whether youíre a CastleRock Security customer or not, we welcome you to search our site for the answers you need about choosing and using your security system. These FAQís will provide you with helpful information about CastleRock, our security solutions, and our financial policies. As always, we are just a mouse click away for requesting service, or you can call our knowledgeable Customer Relations representatives at 800-705-7681.

TOP 5 FAQs! Get instant answers to your questions right here.

Can I pay my monthly monitoring fees online?

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What if Iím planning to move?

How do I obtain a CastleRock Security Alarm System Certificate?

What are your hours of operation?

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